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The
highly reliable XeP3 methodology
has a number of inherent
Change Management advantages:
- Engages both staff
and management;
- Produces
quantification of the
system and business
changes – allowing
for target preparation,
business case justification
and change
prioritisation;
- Is detailed – reducing
the waste from having
missed a critical element
for
implementation planning;
- Builds
an understanding of
the future state
which takes full advantage
of the technology
capabilities – it
creates business
outcomes not just
functional changes;
and
- Minimises the
risk of operational
disturbances in
implementation through
detailed
advanced
planning of:
- To-Be processes;
- Structures;
- Roles
descriptions;
- Procedures;
- Training;
- Measures; and
- Industrial relations implications
(where
applicable).
Furthermore, the Bevington
Group deploys a range of
Change Management methods
to ensure smooth implementation.
The following list is an
example description of
some of the key elements
in the Bevington Change
management approach (over
and above our XeP3
method).
- Kotter on Leading Change
- Generating the Vision
and the Core
Messages
- Stakeholder Responsibilities
and Strategy
- Generating Quick Wins
- Marketing the Wins
from Day One to consolidate
- Engagement Strategy
- Understand what the real adoption issues will be (change
readiness)
- Design the measurement to reflect a staff perspective
- Be willing to change the message and approach by Division
- Effective Measurement
- Plan to measure behaviours as well as outcomes to make
sure the changes
are sticking)
- Make the measures visible and open to inspire team members
- Momentum Methods
- Start with a pilot to learn lessons
- Regularly review lessons to build into further roll-out
- Ensure that the training is backed by on-hand support
- Measure early activity down to branch level
- Ensure very clear Questions and Answers
- A Risk Management Approach
- Understanding critical risks from behavioural as well as
technical perspectives
- Developing risk responses in multiple categories
- Reduce Probability
- Reduce Impact
- Develop Contingencies
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